139 Tom Miller Road, Plattsburgh, New York 12901    ​(518) 563-9308


STORE HOURS

Monday-Saturday

9AM - 6PM

Sunday

10AM - 5PM

In an effort to protect the health and safety of our staff and customers, we enacted some significant changes to the shopping experience last season.  We would like to sincerely thank our customers for cooperating with those shopping guidelines and hope to have a similarly positive experience this season. 


We are returning to our pre-COVID store hours, but please be advised that these may be subject to change during the peak season.


SHOPPING GUIDELINES


  • Masks or Face Coverings are REQUIRED  No exceptions at this time. Hand sanitizer will continue to be provided at the store entrances and check-outs.   We will do our best to make reasonable accommodations for customers medically unable to mask, such as selecting items for curbside pickup and payment by phone.  Please email or phone for assistance.
  • Maintain Social Distancing of a minimum 6 feet between yourself, our staff and other shoppers at all times Due to social distancing recommendations and staffing constraints, we can point you in a direction in the sales yard or greenhouses, but we may not always be able to offer direct assistance with garden design/planning or be close enough to look at pictures on your cell phone.  We will do our best to assist you within these constraints.
  • Contactless Payments are Available.  Our new cash register system accepts Credit and Debit Cards payments with no-touch necessary.  You insert your card in the reader and your signature is not required.  Payment by Cash, Personal Check and Gift Certificates are also accepted at all checkouts.   
  • No Large Groups Inside  Once the greenhouses re-open for the season, we will again be be limiting the number of shoppers allowed indoors at any given time.  Large groups prevent your fellow gardeners a fair chance to enter the store and to shop safely and comfortably. 
  • Come with a Shopping List & Avoid Touching Items The current COVID-19 environment may not always be appropriate for leisurely browsing. Please use hand sanitizer provided at the entrance when you arrive.  Please try to avoid touching plant tags, containers, and other items for sale unless you are selecting them for purchase.
  • With Regards to Pets, Children & At-Risk Individuals...  Please shop the garden center as you would other essential businesses and consider that it might be best to leave children, at-risk family members, and pets safely at home. 
  • Carts Returned to Designated Areas will be Sanitized Regularly
  • We are Unable to Provide Delivery Service
  • Limited Custom Container Planting Services  In previous seasons, we have gladly offered customers the opportunity to drop off pots/containers for custom plantings at any time.  With staffing limitations, we may not have the capacity to offer this service during our peak season from mid-May through early June.  Please call to find out current availability of this service.  We will certainly do our best to accommodate your requests.